Privacy Policy

This privacy policy sets out how Master Crafted Miniatures uses and protects any information that you give Master Crafted Miniatures when you use this website.

Master Crafted Miniatures is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Master Crafted Miniatures may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th of May 2018.

Your Personal Data

What We Collect

We collect the following information:

  • name
  • email address
  • billing address
  • shipping address
  • telephone number

How We Use Your Data

We require this information in order to take payment, deliver your orders, and deal with your queries, as well as analyse visits to the site by location.
As such, we may share your personal data with the following third parties:

  • PayPal, in order to process payment.
  • Shipping providers and couriers, including but not limited to: Royal Mail, and Parcel Force
  • Gmail.
  • Google Analytics.

Master Crafted Miniatures will never share your information with other entities for the purposes of marketing.

Your Rights Over Your Data

You have the right to request a copy of any information which we hold about you. If you would like a copy of your personal information, contact us through the contact form, our Facebook Page, or Twitter DM or write to: Master Crafted Miniatures, c/o The Makers Guild, Guildhall, Portsmouth, PO1 2AB.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

You have the right to ask that we restrict processing of your data.

If you no longer wish for us to hold your data, you can ask that we erase it. As soon as it is no longer needed for fulfilling your order, or responding to your query, we will do so.

Access, correction and erasure will be completed within a month of your request.

Retention of Your Data

We will retain your personal data for as long as we need it in order to fulfil our purposes set out in this Privacy Policy or in order to comply with the law under EU and national consumer rights regulation or until relevant storage requirements from financial and tax authorities expire. When we have no ongoing legitimate business need to process your personal information, we will either delete or make it anonymous.


Master Crafted Miniatures is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Cookies are small text files which are stored on your computer’s hard drive, in order to log information and help tailor your experience over return visits.

You can choose to accept or decline cookies, and you can usually modify your browser settings to selectively decline cookies if you prefer. Doing this may prevent you from taking full advantage of the website.

Other Websites

Our website may contain links to other websites of interest.We do not have any control over any other website. We cannot, therefore, be responsible for the protection and privacy of any information which you provide whilst visiting such sites, which will have their own privacy statements. Read them!